This document sets out the Anti-Money Laundering (AML) and Know Your Customer (KYC) policy of Katsubet Casino. It describes verification procedures, data processing practices, record retention obligations, and the legal framework governing identity checks and financial transaction monitoring. The policy applies to all users who register an account or conduct financial transactions through the platform.
1. Purpose and Scope
This AML / KYC policy is maintained to comply with anti-money laundering and gaming regulations, prevent fraud and unlawful activity, and verify the identity and legal capacity of customers. The policy governs:
- Customer identification and verification procedures
- Ongoing monitoring of account activity and transactions
- Retention of identification and financial records
- Sharing of data with regulatory authorities and third-party verification agencies
- Conditions under which withdrawals may be suspended pending verification
This policy applies to all account holders and prospective users of Katsubet Casino services, regardless of jurisdiction.
2. Legal Basis for AML / KYC Processing
Personal data is processed and identity verification is conducted under the following legal bases:
- Contract performance: Verification is necessary for the provision of services under the Terms and Conditions and for processing deposits, wagers, and withdrawals.
- Legal obligation: The company is required to comply with anti-money laundering laws and gaming regulations, which mandate customer identification, transaction monitoring, and record retention.
- Legitimate interest: The company has a legitimate interest in ensuring the security and integrity of the gaming platform, preventing fraud, stopping service misuse, and protecting against unlawful activity.
3. KYC Procedure
3.1. Trigger Events
Completion of the KYC (Know Your Customer) procedure may be requested before any payment and, in some cases, at the sole discretion of the company. Verification is typically required in the following circumstances:
- Before processing a withdrawal or payout
- When account activity or transaction patterns raise compliance concerns
- When identity or legal gambling age cannot be confirmed through existing data
- When required by internal risk assessments or regulatory obligations
3.2. Required Information and Documents
During the KYC procedure, the company may request:
- Proof of identity (government-issued identification document)
- Proof of address (utility bill, bank statement, or similar document)
- Proof of payment method ownership (screenshot or statement showing the user’s name and payment account details)
- Additional documentation or information as necessary to verify identity, age, financial information, or source of funds
3.3. Verification Process
Upon request, the user must submit the required documents through the designated channel. Submitted documents may be reviewed and shared with credit and anti-fraud agencies to verify financial information, stop fraud, and perform identity checks.
Verification timelines depend on document quality, completeness, and the results of third-party checks. The user will be notified of the outcome or asked to provide additional information if necessary.
3.4. Consequences of Non-Compliance
Withdrawals may be terminated and the account disabled until the KYC procedure is fully completed. Failure or refusal to provide requested documents or information may result in:
- Suspension of withdrawal privileges
- Restriction or closure of the account
- Forfeiture of funds in accordance with the Terms and Conditions
4. Anti-Money Laundering Obligations
4.1. Transaction Monitoring
Account activity and financial transactions are monitored to identify, stop, and investigate instances of fraud, money laundering, terrorist financing, service misuse, or other unlawful activity. Monitoring includes review of deposit and withdrawal patterns, wagering behavior, and overall account usage.
4.2. Record Retention
Financial transaction history will be kept for at least five years in accordance with AML and gaming rules. This retention period applies to:
- Deposit and withdrawal records
- Payment method details
- Transaction timestamps and amounts
- Identification and verification documents
- Correspondence related to compliance checks
Records are retained in secure systems and will be made available to regulatory authorities upon lawful request.
4.3. Reporting Obligations
Where required by law or regulation, suspicious transactions, large cash or virtual currency transactions, and other prescribed activities will be reported to the relevant regulatory authorities. The user acknowledges that the company may be legally prohibited from informing the user of such reports.
5. Data Sharing and Recipients
To fulfill AML / KYC obligations, personal data may be shared with the following categories of recipients:
- Credit and anti-fraud agencies: To verify financial information, stop fraud, and perform identity checks.
- Regulatory authorities: To fulfill responsibilities under applicable laws and regulations, including AML and gaming compliance.
- Service providers: Including payment processors and system administrators that assist in account management, transaction processing, and compliance monitoring.
- Legal and professional advisors: Where necessary for legal compliance, dispute resolution, or business operations.
- Other parties: In connection with business ownership changes, mergers, acquisitions, or other relevant corporate transactions, or as required by law.
Data shared with third parties is processed in accordance with the Privacy Policy and applicable data protection laws.
6. Data Subject Rights
Users have the following rights regarding personal data processed under this AML / KYC policy:
- Access: To request a copy of the personal data held.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request deletion of data, subject to legal retention obligations (including the five-year AML retention period).
- Restriction: To request limitation of processing in certain circumstances.
- Objection: To object to processing based on legitimate interests, subject to overriding legal obligations.
- Data portability: To request transfer of data in a structured, commonly used format.
- Withdrawal of consent: Where processing is based on consent, to withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
- Complaint: To lodge a complaint with a supervisory authority if unlawful processing is suspected.
To exercise any of these rights, contact [email protected]. Some rights may be limited by legal obligations to retain records and comply with AML and gaming regulations.
7. Data Retention and Deletion
Personal data collected for AML / KYC purposes is retained only as long as necessary for the purposes set out in this policy or to comply with legal obligations. Financial transaction history and identification records are retained for at least five years from the date of the last transaction or account closure, in accordance with AML and gaming rules.
After the applicable retention period, data will be securely deleted or anonymised, unless continued retention is required by law or for the establishment, exercise, or defence of legal claims.
8. Updates to This Policy
This AML / KYC policy may be updated from time to time to reflect changes in legal requirements, regulatory guidance, or internal procedures. Material changes will be communicated through the website or by email. Continued use of the services after such changes constitutes acceptance of the updated policy.
9. Contact
For questions or requests related to this AML / KYC policy, contact:
Email: [email protected]
This policy is effective as of the date of publication and forms part of the overall terms governing use of Katsubet Casino services.